Awful experience...
High quality workwear and first class customer service always deliver on time
One of the most awful employers I've ever had. Their offices are filthy, their infrastructure crumbling and this is definitely not a company I'd recommend to anyone who wants a good customer service experience. Working there was a constant struggle against conflicting demands that are passed onto the customer as poor quality of service. The only advantage this company has is scale, and even that isn't something I'd suggest works in their favour. You can write me off as a bitter ex employee (I'm sure some will) however if you want evidence of this, give their Thornbury office a visit and actually ask to visit the customer services team, you'll see it almost immediately, and no amount of editing of images and conceal the working conditions there.
Brilliant staff, from my experience of working alongside them, fast, friendly, effective - would recommend as company to deal with + place to work. Never had to wear their workwear.
Company is a mess. Staff look like they have lost the will to live. I don't know how they are still in business. Office has a 2002 vibe to it.
Alexandra is a UK Clothing Store based in Thornbury, South West England. Alexandra is located at West Park House, Midland Way, Thornbury, Bristol BS35 2NT, UK.
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